Shipping options for orders within Germany:
You can pay within Germany without payment. You get an invoice with the item that you please pay no later than two weeks after receiving the goods.
For buyers from abroad (not Austria) are other provisions
For orders with a value of 50, - Euro and orders for our known customers without pre-sent an invoice. When purchasers with a value of 50, - Euro we have to insist on an advance payment of the full amount.
You may cancel your order within 14 days without giving a reason. If you can place your order without giving any reason within 14 days revoked. The period begins with the receipt of goods / invoice. You can call the withdrawal
[+49 (0) 171/2874123], in writing or by returning the goods to our address
Conditions for return:
From a value of 100.00, we will refund the cost of the return. With a value of less than 100.00 euros, the cost for return at your expense. Please contact before returning with us, so we can clarify with you the details (packing, shipping companies). Insufficient postage products, disclosed to the buyer, unfortunately, to weigh.
Shipping costs for orders within Germany:
The dispatch of the items is independent of the value as an insured package via Hermes shipping (within the EU) or the Deutsche Post (goods with a value of more than 500, - € or outside EU).
To provide you with the lowest cost shipping options, rises the cost of shipping, by size, weight and value of the goods. Cost can be found in the product
You can order from us easily.
By email, by phone or by fax. Please keep in a telephone order always ready the article.
Order by e-mail: info (at) fossilgalerie.de
Order by fax: +49 (0) 8084 / 258582
or call us: +49 (0) 171/2874123
You can also contact with us in writing:
Important information for first time buyers:
Please pay attention to the completeness of your address. For first-time orders, we also ask once for the specification of the phone number where you can be reached in case of inquiry.
The dispatch of our listed products will be shipped within two days after ordering.
Exception: The replicas have a turnaround time of about 2 to 6 weeks.
Since our models are all hand made, it can lead to different delivery times. Please contact us here.
All prices include the applicable VAT.
Exception: For the models we prefer to designate the net amount.
Retention of title:
The goods remain our property until full payment.
Transport damage, loss of transportation:
All our items are packed as possible. Even if it were to be a loss or shipping damage, then these costs are not at your expense.
In addition to the fossil and the invoice you receive a small description of the purchased goods.
Important note for orders from customers outside of Germany:
Unfortunately, the bank must charge for international transfer shall be borne entirely by the buyer. Within the European Union are no bank fees, provided the transfer procedure in the SWIFT (IBAN / BIC) is performed. The information can be found on our invoice.